Shipping policy
At Gleamora.in, we are committed to delivering your orders promptly and efficiently. Our shipping policy is designed to ensure a seamless shopping experience for all our customers.
- Order Processing Time:
- All orders placed on Gleamora.in are processed and dispatched within 24 hours of order confirmation.
- For Cash on Delivery (COD) orders, we will initiate shipping after confirming the order via phone call with the customer.
- Delivery Timeframes:
- Metro City Orders: Orders delivered to metro cities will typically reach you within 2 days after shipping.
- Semi-Metro Orders: Delivery to semi-metro areas may take slightly longer, usually between 3 to 4 days after shipping.
- Other Areas: Orders shipped to areas outside metro and semi-metro zones may take 4 to 7 days for delivery.
- Tracking Orders:
- Once your order is dispatched, you will receive a tracking link via email or SMS to monitor the delivery status of your package.
- You can also track your order by logging into your Gleamora.in account and accessing the 'Order History' section.
- Delivery Partners:
- We partner with reliable courier services to ensure timely and secure delivery of your orders.
- Our delivery partners are selected based on their reputation for efficiency and reliability in handling shipments.
- Delivery Attempts:
- Our courier partners will make multiple attempts to deliver your order to the provided shipping address.
- In case of unsuccessful delivery attempts, they will usually leave a notification for further instructions or attempt redelivery as per their policies.
- Shipping Charges:
- We offer free shipping on orders above a certain value, as specified on our website.
- For orders below the free shipping threshold, nominal shipping charges may apply, which will be displayed during the checkout process.
- Shipping Restrictions:
- Currently, we only ship within India. We do not offer international shipping.
- Certain remote or restricted areas may have limited delivery coverage. In such cases, we will inform you during the checkout process.
- Contact Us:
- If you have any questions or concerns regarding shipping, feel free to reach out to our customer support team via WhatsApp at +91 8980247364 or email us at hello@gleamora.in during our working hours from 10:00 AM to 06:00 PM (Monday to Saturday).
We appreciate your trust in Gleamora.in and assure you of our commitment to providing you with a delightful shopping experience.